Resources your business needs, when you need them – without adding to your head count.
Managed Resource as a Service (MRaaS)
Impact players as and when you need them
If it’s good enough for the All Blacks, it’s good enough for you! Our Managed Resource as a Service (MRaaS) gives you capabilities to bring off the bench as and when you need them, without the expense of a full-time or long-term commitment.
Typical examples include a service desk engineer for a few days per week, after hours support only, remote monitoring of specific services, mobile device management for your fleet, asset procurement and full asset lifecycle management for specific assets.
Our service helps improve your agility and allows you to focus on higher-value activities, such as new projects, innovation and business improvements.
When one of your users has an IT issue, leaving a message or waiting on hold just doesn’t cut it. But having enough inhouse resource to deliver great service even when demand peaks just doesn’t make sense.
Our service desk overflow service provides seamless, reliable surge capacity to your existing team.
Procurement sometimes doesn’t get the attention other parts of the IT world do, but the procurement choices you make can have a lasting effect on your organisation’s performance and its bottom line.
DDS IT’s vendor relationships, deep understanding of which offerings deliver the best bang for buck and proven track record in negotiation, make us a great choice to have in your corner when making a major ICT procurement decision.