At DDS IT we don’t just clip the ticket. Before we recommend and sell a platform, we make sure it stacks up against the alternatives, makes commercial sense for New Zealand businesses and does exactly what you need it to.
Our team of cloud experts is ready to consult and design the best strategy for your requirements, deliver and implement the project and provide 24/7 proactive support and monitoring.
Our flexible engagement model helps you achieve better business value through leveraging both AWS and Azure services for a wide range of technologies, industries and use cases.
Our team will help you develop your cloud strategy, adopt innovative technologies and proactively optimise services.
Our platform specialists can assist you with your integration needs, including interfacing your ITSM/ESM platform with other IT systems and services. These services include enterprise architecture, integration tool selection, integration mapping and design, web services development and cloud services analysis and selection.
Our business process automation (BPA) specialists can assist you with the automation of your business and service processes. These services include BPA tool and rules engine selection, business requirements definition, process standardisation, process mapping, process analysis, process redesign, business process management and process cost analysis.
Splunk Enterprise makes it simple to collect, analyse and act upon the untapped value of the big data generated by your technology infrastructure, security systems and business applications—giving you the insights to drive operational performance and business results.
• Helps IT, security and DevOps professionals ingest data from any source to investigate, monitor, analyse, and act quickly on their data.
• Gain real-time visibility across your entire business.
• Architect robust data strategies for today and tomorrow.
• Stay ahead of the changing data landscape with expansive data access, powerful analytics and automation on-premises and in the cloud.
• Flexible platform and purpose-built solutions can scale with you as your data and organisation evolves.
Ivanti Service Manager is a flexible and complete cloud-optimised ITSM solution. By automating workflows, it eliminates costly manual processes while making your business more efficient, compliant, and secure. Whether you’re looking for an IT help desk / support ticket solution or need to perform more advanced ITIL service management processes, an Ivanti Service Manager solution can easily scale and adapt to meet your specific business needs.
• Proven, robust IT service management solution
• Transforms help desks and support teams into strategic business enablers
• Optimised for the cloud but also available on-premises
• Helps IT teams administer world-class service management
IT Asset Management (ITAM) is not just a matter of tracking assets. It’s a matter of managing them throughout their lifecycle to ensure they don’t fall off the radar and begin to deteriorate.
Ivanti Asset Manager software tracks your IT assets to make them work harder for you. The solution's configurable design helps you define and follow your own workflows, or implement out-of-the-box processes.
Whether managing software, hardware, server, client, virtual, or cloud assets, you gain a complete view of your IT asset position.
• Discover, normalise, and reclaim your IT assets to avoid the financial risk of common hardware and software asset management mistakes.
• Manage your IT assets from purchase to disposal and monitor your contracts and vendors for complete asset optimisation.
• Track your effective licence position, reclaim unused software, ensure compliance, defend audits, and curb IT overspend.
• Quickly build business value dashboards to report and share data from your key IT data sources.
Datadog is the essential monitoring platform for cloud applications, bringing together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
LogicMonitor is a fully-automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. Gain full-stack visibility for networks, cloud, servers, and more within one unified view.
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